Services for Service Providers
Service providers want to be able to comply with disability legislation and create inclusive conditions that ensure accessible services.
Service users with dyslexia will offer loyalty to providers who adapt services to include people with dyslexia.
Sometimes, however service users can unintentionally create environments that not only restricts the service user access but also actively creates barriers, albeit unintentionally.
Danger areas can be:
- Communication Systems
- Procedures
- Resources
Service Provider Responsibility
The Disability Discrimination Act (1995) puts a duty on service providers to make reasonable adjustments so that people with dyslexia are not treated less favorably for reasons related to their disability.
To comply with this legislation it is vital that service providers understand the common strengths and weaknesses associated with being dyslexic.
It is important to challenge stereotypes of dyslexia and recognize the opportunities for the service providers to enhance there range and type of services offered to services users generally, as well as those with dyslexia.
Even slight adjustments can hugely empower a service user with dyslexia however a lack of adjustment can lead to a situation where services are boycotted or legal action is taken.
Dynamic Dyslexia can help you identify situations where services users could be being treated less favorably and be able to clarify the most effective response.
Services to Service Providers include:
- Disability Discrimination Act and Dyslexia (Workshop)
- Planning for Reasonable Adjustment (Facilitation of A Strategic Plan)
- Managers Awareness (One To One Training Sessions)
- Workplace Awareness (Workshop)
- Workplace Manager Support (One To One Consultation Sessions)
- Dyslexia Adjustments Audit (Consultation and Audit Sessions)
- All services above are tailored to suit service providers needs.